From form fill to live launch, eight phases. Every step transparent. Every milestone communicated automatically. You always know where you stand.
Why we built a process
Every painful agency story we've ever heard from a client comes down to the same thing: nobody owned the process. The salesperson promised one thing, the project manager managed another, the developer built a third, and three months later you had a half-finished site and a vague invoice.
We built OpsVault Tech specifically to not work that way. Every project moves through the same eight phases. Every phase has a deliverable, a clear owner, and an automatic communication so you know exactly where you stand. The system does the orchestration — Alec does the judgment, the design eye, and the relationship.
The result: most clients say their project felt easier than they expected, and the final product was better than they hoped. We think you'll feel the same.
The Journey
Typical website project lands in 2–4 weeks total. Software projects vary. Either way, you see every step.
Project intake form first — five minutes, captures the basics. Then we get on a call. Alec runs a structured discovery script that pulls out the real story: who you actually serve, why you're in business, what success looks like in six months. Better answers here = better everything later.
What you do
Fill the intake form, take a 30-minute call.
What we do
Listen. Capture rich detail. Ask the questions you didn't expect.
Our AI engine reads your discovery output and drafts a structured scope — pages, features, integrations, what's in vs. out. Alec reviews, tunes, and you get the final document in plain English. No "we will leverage best-in-class solutions." Just what we're building.
What you do
Read the scope. Tell us if anything's off.
What we do
AI-generates the first draft, Alec polishes, you get the final.
Quoted price = final price. Nothing hidden. You sign electronically (no DocuSign hassle), pay the deposit, and we kick off automatically. No "while we're at it, you also need…" mid-build add-ons.
What you do
Sign + pay deposit (Stripe link, takes 2 minutes).
What we do
Generate the quote, send it, advance the project on payment.
AI generates a first-pass mockup using everything we learned in discovery + your trade's design language. You review on a private share link and leave feedback by clicking directly on the parts of the design you want changed. We iterate until you say go.
What you do
Review the mockup, pin your feedback, approve when right.
What we do
Generate, iterate, refine until you love it.
Approved mockup becomes a live, production-grade site. Custom Next.js code (not Wix or Squarespace). Owned by you outright — code, domain, hosting, all of it. Built fast, accessible, and SEO-ready from day one.
What you do
Send any final assets (logo files, photos). Otherwise, just hang back.
What we do
Build, integrate, optimize.
Before launch, you get a private staging link. Take it for a real test drive on your phone, your laptop, your spouse's phone. If anything's off, we fix it before going live. No public-launch surprises.
What you do
Click around, find anything that needs polishing.
What we do
Run automated quality checks (Lighthouse, accessibility, broken links). Fix what you flag.
Once you give the green light, we deploy to production. SSL, DNS, analytics — all wired. Most launches are done in under an hour. You get a handoff document with credentials, instructions, and a video walkthrough of how to update content yourself if you ever want to.
What you do
Approve. Take a screenshot. Tell people.
What we do
Deploy, verify, document, hand off.
Year 1 of monitoring is included free. Uptime checks, SSL expiration tracking, monthly written reports in plain English (not 50-metric dashboards), minor edits, security patches. After year 1, ongoing care is $97/month if you want it — no contract.
What you do
Live your business. Email us when you need something.
What we do
Watch the site, send monthly reports, fix what comes up.
Touchpoints
Automated where it matters, human where it counts. You'll never have to ask "what's the status?"
When your project advances — scoping → proposal → kickoff → design — you get an email automatically. No "any update?" texts to us.
A private URL where you review and pin feedback directly on the design. No PDF screenshots, no compressed JPEGs.
Logged-in view of your project showing exactly which phase you're in, the latest deliverable, and the next milestone date.
Real working site on a private link before it's public. Test on your devices, with your team, before launch.
Credentials, instructions, training video — everything you need to own and operate the site, sent on launch day.
Written report in plain English. Every metric explained, every change documented. No alarming-looking charts you can't interpret.
Counter-positioning
Quoted price = final price. We don't bill for "additional discovery" or "scope refinement." If we underestimate, that's on us.
Want to add something mid-project? We tell you up front: "that's out of scope, here's what it costs, here's how it affects timeline." Your call.
You hear from us at every phase change automatically. If something's slipping, we tell you immediately — not after you've emailed twice.
You own the domain, the hosting account, the code. If you ever want to leave, you walk away with everything. We've never had a client want to.
Five-minute intake form. We'll be in touch within a day to schedule the discovery call.